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frequently asked questions

Studio Rental

1. What does the studio rental include?
Our studio rental includes access to our fully equipped space, featuring professional lighting, backdrops, props, and basic studio amenities. You’ll also have access to our high-speed internet, changing rooms, and a comfortable waiting area.

2. How do I book the studio?
You can easily book the studio through the rental page on website or by contacting us directly via email or phone. We recommend booking in advance to secure your preferred dates and times.

3. What are the rental rates for the studio?
Our studio rental rates vary depending on the duration and time of day. Please visit our website for detailed pricing or contact us for a personalized quote.

4. Can I rent the studio for both photography and video shoots?
Yes! Our studio is fully equipped to accommodate both photography and video production, and we’re happy to assist with any specific needs you may have for either.

5. What happens if I need to cancel or reschedule my booking?
We understand that plans can change. If you need to cancel or reschedule, please inform us as soon as possible. Cancellations within 2 days to booked date may be eligible for a partial refund or rescheduling at no extra cost. 

6. Do you offer any discounts for extended bookings?
Yes, we offer discounts for extended bookings. The longer you book, the more you save! Contact us for information.

7. Are there any additional fees?
Our pricing is transparent, but additional fees may apply for extra services, such as additional equipment, assistant staff, or extended hours. We will always discuss any extra charges before confirming your booking.

Equipment Rental FAQ

1. What types of equipment do you offer for rent?
We offer a wide range of professional-grade equipment, including cameras, lenses, lighting kits, tripods, reflectors, microphones, and more. You can find a full list of available gear on our website.

2. How do I reserve equipment?
You can reserve equipment directly through our website or by contacting our team. We recommend booking in advance, especially for high-demand items, to ensure availability.

3. Can I rent equipment separately, or is it only available with studio booking?
You can rent equipment with or without studio booking. However, booking both the studio and equipment together often comes with a discounted rate.

4. What happens if equipment gets damaged or lost during my rental?
We take care of our equipment, and we ask that you do the same. In the event of damage or loss, you will be responsible for the cost of repairs or replacement. Our team will provide you with a rental agreement outlining these terms.

5. Can I get assistance with setting up the equipment?
While we do not provide technical support as part of the standard rental, our staff is available to assist you with basic setup and troubleshooting at an additional cost. You can also request an assistant to help with more complex setups.

6. Do I need to bring my own accessories, like memory cards or batteries?
We provide some accessories like batteries and memory cards, but we recommend bringing your own, especially for longer sessions. You can also purchase or rent additional items at the studio.

7. Are there any additional charges for equipment rental?
Additional charges may apply for extra gear, late returns, or damage to equipment. Please consult the rental agreement for specific terms and conditions.

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19b Hakeem DIckson drv,
Lagos, Nigeria

778 568 999 
info@insignaonline.com

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